In case you have never opened a hosting account or you have changed companies and the new one deploys an account administration interface that you haven’t seen before, you may get puzzled about how to do a certain operation in your account or on your computer. That is the reason why, many providers have set up a knowledge base, which lists the most frequent queries and problems related to their platform, instead of including only general info. This type of knowledge base will permit you to find the desired information swiftly and easily, so you will not need to devote both time and effort to things that may require something as elementary as pressing a button or checking a tick box. Thus, not only can you get things done, but you can also acquaint yourself with many new and important details, both about the way you can manage your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans include a comprehensive knowledge base where you can find information about all the issues that you might encounter and their solutions. You can read how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to proceed if the settings of your mail client are accurate, but you’re unable to send emails, for instance. We have done our absolute best to be as thorough as possible and to encompass all possible options so as to help you save time and energy and to provide you with different solutions for every issue. The knowledge base features educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, while if you’d like to browse the complete article collection, you can visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come with an elaborate article repository where you can find any info that you might need about our web hosting services or about the Hepsia hosting Control Panel that we’re using. We’ve prepared it on the basis of the feedback that we have obtained from our customers over the years and, hence, our articles address specific problems that you could come across and suggest the very best means of recovering them, for instance getting an HTTP 500 error message or not being able to send e-mails from your PC although you have the correct SMTP server settings. The articles are available in each and every Control Panel section and you can check them whenever you need. They can help you enhance your knowledge not only about our platform, but also about the hosting service as a whole, as they offer exhaustive instructions and general information such as what cron jobs or file permissions are.