Live Chat Support in Cloud Hosting
Along with the telephone and ticket support, our company provides live chat support as well. You can get in touch with us every single day, including holidays and weekends, and we will give you more info about the cloud plans that we offer in case you are not among our customers yet, or about basic and billing questions in case you already have a user profile. Though for strictly technical issues you'll have to open a ticket to our tech assistance team, as such matters will require extra time to be dealt with, you may still contact us on the live chat for some technical details. To give you an example, we're able to help you set up an e-mail address in your email client or troubleshoot a number of issues, saving you time and effort. Even if our phone lines are already off for the day, you will be able to talk to a live person.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is accessible to all of our future and present customers. If you are looking for a new web hosting account, you are able to chat in real time to one of our representatives and get more details about our semi-dedicated hosting plans so that you can choose the optimal package for your websites. In the event that you already have an account with us, we will support you timely with general, billing and first-level techissues. Though sometimes you'll have to open a support ticket as there're issues that cannot be resolved on the live chat, we will be able to help you with lots of standard jobs, such as installing an e-mail account in an email client or redirecting one domain name to another. As a result, you will enjoy prompt support and you will save plenty of time.