Phone Support in Cloud Hosting
As we have live telephone support 14 hrs a day, you're able to contact us and talk to one of our customer support representatives to get more info about any of the cloud plans that we provide and make sure that our servers meet the system requirements for your websites prior to buying anything. For your benefit, we have phone numbers on three continents so that you're able to call the one closer to you - in the United States of America, the UK or Australia. If you are already an existing customer, you will be able to call us about general and billing matters, or even about some technical matters. If the problem is strictly technical or it needs longer time to handle, you'll have to use our ticketing system, which will allow both you and our technical support team to keep track of the info given by either side.
Phone Support in Semi-dedicated Servers
We provide live phone support 14 hrs a day as a part of the support services for every single semi-dedicated server plan that we offer. Considering that some issues are more difficult and time-consuming, you'll need to open a support ticket if you come across such an issue, but for all the general, billing or minor technical issues you can always call us and we will assist you instantly in order to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you'll be able to find out whether you can host your internet sites on our high-tech cloud platform or you'll be able to receive any other general info on our semi-dedicated solutions. We now have local numbers in the United States of America, the UK and Australia plus a global number, so you'll be able to call the one that is closer to your region.