A 99.9% Server Uptime
Our cloud hosting system is based on a secure, high–end hardware configuration and a strongly tweaked Linux variation. This is why, no matter what your website is, or how many visitors you have, or even in case there’s a distributed denial–of–service assault, our physical machines will stay up and running and your websites will remain online.
Our cloud plans packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is essential that you also set up your own network architecture. Because of this, we built a custom–configured internal network in each one of our data center facilities. Relying on high–end Juniper routers and switches, our internal network allows for very fast data transfer speeds and is also completely redundant.
Hence, you can enjoy a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter as well as in our AU located datacenter, irrespective of which web hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done everything to lessen all potential risks with our cloud hosting packages and irrespective of the fact that our company offers excellent tech support, there are instances when the client simply isn’t satisfied with what we offer. Or he wants to migrate to a more powerful web hosting solution, like a VPS server or even a dedicated server.
That’s the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not content, you will get a refund.
24/7 Technical Support
When you operate a web hosting firm, your technical support engineers are of major importance. That is why we’ve carefully handpicked a highly qualified team of tech support engineers, each with several years of training behind his back. With their help, our company offers 24x7 support with all our hosting packages.
And not just that, we offer a 1–hour response time guarantee. All support tickets are responded to within one hour and our average support ticket response time is under twenty minutes!