An Intuitive Help Center
You will find almost all the answers to your questions in the intuitive Help section included in -Iclick2- Web Hosting and Cloud Service’s Web Site Control Panel. It includes an in–depth database with commonly asked questions and exhaustive educational articles compiled by our qualified client support team.
We have prepared a selection of instructional video tutorials that visually explain how you can handle a typical issue associated with your cloud plans account. You will find the training videos in the Help section.
A One–Hour Ticket Response Time Guarantee
All our semi–dedicated servers are backed up by a 24/7 help desk service and feature a one–hour support ticket response guarantee. Our practiced technicians will be available 7 days a week and will resolve any problem that you could possibly chance upon within maximum sixty minutes after the customer support ticket submission. In most cases, a response will be provided to you in less than twenty minutes.