Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the intuitive Help section included in -Iclick2- Web Hosting and Cloud Service’s Web Site Control Panel. It includes an in–depth database with commonly asked questions and exhaustive educational articles compiled by our qualified client support team.

  • Top quality support service

  • Educational Videos

  • We have prepared a selection of instructional video tutorials that visually explain how you can handle a typical issue associated with your cloud plans account. You will find the training videos in the Help section.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 help desk service and feature a one–hour support ticket response guarantee. Our practiced technicians will be available 7 days a week and will resolve any problem that you could possibly chance upon within maximum sixty minutes after the customer support ticket submission. In most cases, a response will be provided to you in less than twenty minutes.