1 hour ticket response
We are dedicated to supplying a swift and adequate answer to every customer support ticket sent by a user. Our practiced techs will examine your question and will think of the most efficient solution. We offer a 1–hour response time guarantee for all tickets. In fact, the average helpdesk ticket response time has proven to be twenty minutes.
A First–Rate Support Service
We have a team of web hosting support professionals who will be happy to answer all your questions anytime you require help. Almost all our customer care staff representatives have many years of experience in the cloud plans niche, which implies that you can always depend on swift and adequate answers to your inquiries.
An Easy–to–Browse Help Center Section
In the Web Site Control Panel you’ll find an easy–to–browse Help section where you can get quick tips on how to use our hosting services. You can see the answers to your queries in our F.A.Q. database, see more info in the web hosting account management articles or check the step–by–step video tutorials.