Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Guarantee

  • Each ticket that you post to our tech help Dept will be replied to within approximately 60 minutes. All popular questions shall be responded to right away. Nevertheless, if the service inquiry you have posted calls for the aid of a capable admin technician, we are going to send the ticket to him and will let you know about the delay.

  • Top quality support service
  • Professional Customer Support Service

  • We’ll be on–line for you 24x7x365 to deliver useful information and client support and to help you with any issue that you could encounter as you are organizing your virtual server. We can easily support all pre–installed apps, such as your Operating System, server admin panel (with respect to the VPS type) and the Web Site Control Panel made completely by our developers.

  • Intuitive help center
  • An Educational Help Zone

  • A descriptive and regularly updated articles base is built into our in–house built Web Site Control Panel. It offers you quick tips about how to execute all of the standard website managing duties. The Help zone features thorough how to articles and step–by–step video tutorials. You can reach the Help zone by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.